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Sony is a multinational conglomerate corporation headquartered in Tokyo, Japan. It was founded in 1946 by Masaru Ibuka and Akio Morita, and has since become one of the world's leading producers of electronic equipment and devices. Sony's product line includes a wide range of consumer electronics, such as televisions, digital cameras, video game consoles, and smartphones. It also produces professional broadcast equipment and high-end audio equipment.
Top Reviews from Reliable Sources
Upgraded product...downgraded features!
We upgraded to the BR-55A95K for it's many features, from a Sony XBR-55A8F. The displaced unit (which is working fine) is to be transported to another home. Sales Rep. (Best Buy) assured us that the new TV was at the very least...similar, in fact it was quite enhanced. Unfortunately, it wasn't across the board! In our case...it was missing a very important feature the older (2018 model) unit had. The ability to output an audio signal to the on-board speakers as well as...Headphones simultaneously. This is a critical issue...as I suffer from documented Hearing loss and my Wife...enjoys well above average hearing. She actually suffers pain and discomfit from trying to listen at my required level of volume. Without a practical work-around (according to Sony) the new set will have to be returned. Which requires us to engage someone to return the set to Best Buy. At 80+ I'm not able to do this anymore! Although the Store offers free delivery it doesn't (according to Best Buy) provide for free pick-up and return. To at least justify the near $3,000.00 price tag (shop around to verify current pricing)...one would think it would have all the "bells and whistles" found on older TV’s. We’ve always purchased…and enjoyed, Sony products. So this is a disappointment.
Date of experience: December 22, 2022 Dated: Wed Jan 04 Source: Trustpilot
Sony Online Store TV Damaged
Purchased a 75" X85K 4K Ultra HD TV from the Sony online store. I had to follow up on shipping a couple of times. We booked it in for the installation and when it was put on the wall and the protective cardboard removed the screen was smashed. I contacted Sony who have said it is not their problem so I am stuck with a rather large and very expensive piece of rubbish. Absolutely disgusting.
Date of experience: December 19, 2022 Dated: Mon Jan 02 Source: Trustpilot
Sony Bravia 55" 4k TV
I ordered a TV on 9/12. Received an email saying it had been dispatched 12/12 with DHL. Great! However I noticed there hadn't been any updates for 5 days so I called DHL. They had never received the item. Called Sony. It is still in the warehouse and no idea when it would be sent. I asked for a refund as this was a Christmas present. Sony said no, we won't. Two days later I receive an email saying it had been dispatched with Star Track. I called Star Track. They have never received the item. Called Sony again. It's STILL in the warehouse. Sony said they will escalate to "management". On the 19/12 I received an email saying it had been dispatched with PFM. I checked their tracking and sure enough, PFM HAVE picked up the item. Third time's a charm. PFM just called (20/12) to organise delivery on the 4th or 5th of January, alternatively I could do a 700km round trip to Melbourne to collect it if I wanted it before then as they are closed for Christmas.
Top job Sony.
Date of experience: December 19, 2022 Dated: Tue Dec 20 Source: Trustpilot
Great Headphones by Sony
The quality of the sound with the combination of comfort and noise cancellation, makes this a fantastic product right from the first use.
Date of experience: November 30, 2022 Dated: Sat Dec 03 Source: Trustpilot
Very good electronic products, best cameras
Date of experience: July 06, 2021 Dated: Tue Jul 06 Source: Trustpilot
PS4 Slim overheating
I have ps4 slim for two years now, but after a year of using it started overheating. First I haven't noticed that but later It started freezing in NFS 2015 with my new Samsung 4K TV. When I tried to reach the supports to find some help - the told there are no official services nearby, so now I have to fix it by myself. I'm not good in techs so now looking for somebody who knows how to clean it to avoid overheating.
Date of experience: August 04, 2020 Dated: Tue Aug 04 Source: Trustpilot
I have a pair of sony WH-1000Xm3
I have a pair of sony WH-1000Xm3. Noise reduction is very good, with just the right amount of adjustability. comfort is very good. Sound quality is also very good - although too bassy forcing me to use my music player's equalizer to normalize the sound - but these are not anywhere near the sound quality from Senheizers or Flares. Why only 3 stars? 1) somewhat overpriced for the sound quality; 2) trying to get service from Sony is like pulling teeth; 3) the "trackpad" functions on one ear work more or less well.
Date of experience: July 05, 2020 Dated: Sun Jul 05 Source: Trustpilot
I like Sony Andy all their products are…
I like Sony Andy all their products are wonderful but the issue I have is with if I'm having trouble connecting to the internet the suggested actions tab is always
- restart the router
- restart the PS4
-If those don't work PS4 servers might be slow
And that gives no help after I have already done those before.
Date of experience: April 10, 2020 Dated: Fri Apr 10 Source: Trustpilot
I bought the sony wh-1000xm3
I bought the sony wh-1000xm3, and after three months, it wouldn't power on. I did everything in their guide, step by step, tried different usb cables to try to reset it, but all to no avail. Sony used every marketing term available to opt out of respecting their warranty. I consider myself lucky that after two weeks, the device started working on its own. Read reviews online, I'm not the only one complaining about this.
Date of experience: January 05, 2020 Dated: Sun Jan 05 Source: Trustpilot
Sony is the best
If you prefer Android platform for smartphones, Sony is the best option. The quality of each and every part used in its devices is far superior than other brands. As a matter of fact, I am a fan of Sony products. They are slightly expensive than other companies' products but you get quality for the extra bucks you are paying. I do not mind paying more if I get something better.
All the products in electronics I use are mostly from Sony. While I have an iPhone as well but I prefer using Sony as my first phone.
Date of experience: March 14, 2016 Dated: Mon Mar 14 Source: Trustpilot
Founders: Akio Morita, Masaru Ibuka
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